Reference

How mascash Handles Your Personal Information

Your privacy matters to us, and this policy explains exactly what data we collect, how we use it, and the choices you have over your own information. Access depends on state law and eligible states, and our data practices reflect that regional accountability.

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mascash How mascash Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply security measures at every layer of your account — from the moment you log in through to how your payment data is stored. Below are the four core areas that define how we handle your information day to day.

Account Security

Your account is protected with SSL encryption and session authentication. Identity verification at withdrawal confirms that payout requests match the account holder on record.

Cookie Practices

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can review and adjust cookie preferences from your browser or account settings.

Payment Data Retention

Payment details tied to PayPal, Venmo, and Play+ are stored only as long as needed to process transactions and meet state-level record-keeping requirements. We never store full card numbers.

Your Access Rights

You have the right to request a copy of your data, ask us to correct inaccurate records, or request deletion where state law permits. Contact us through live chat or email to start that process.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to review the data we hold on your account, request a correction, or ask us to delete information, our support team handles privacy requests directly. Reach out through any of the channels below and we'll confirm receipt and next steps within a reasonable timeframe.

Live Chat Start a live chat session from your account dashboard. Privacy and data requests are handled by the same team that manages account support — no separate form needed.
Email Support Send your privacy request to our support email address found in the account help section. Include your registered email so we can locate your record quickly.
Account Settings Some data preferences — like marketing email opt-outs and cookie choices — can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Privacy at mascash

These are the questions we hear most often about how your data is handled. If your question isn't answered here, live chat or email support can help with account-specific privacy matters.

We collect your name, email address, date of birth, and payment details — including information tied to PayPal, Venmo, or Play+. We also collect device and session data to keep your account secure.

We share data only with payment processors like PayPal and Venmo to complete transactions, and with compliance partners where state law requires it. We do not sell your personal data.

Contact us via live chat or the support email listed in your account help section. Include your registered email address and we'll locate your record and respond within a reasonable timeframe.

Yes. Where state law permits, you can request deletion of your personal data. Some records may need to be retained for legal or compliance reasons, and we'll explain what applies to your account.

We retain account records for as long as state law and internal compliance obligations require. Once that period ends, data is deleted or anonymized in line with our standard retention schedule.

Marketing email preferences can be changed inside your account settings. Cookie preferences can be managed from your browser settings or through the cookie control panel available on the site.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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